Can i return my item?
Of course, you can return any of your items to us within 7 days of receiving your order. Please ensure items are returned unused and in their original packaging.
How do i make a return?
Please email us [email protected] and let us know which products you would like to return and why. Please package the items carefully, include a copy of the original invoice and return to us at the following address:-
Returns Department, Buyeyelashextensions, Unit 4 Bybow Farm, Orchard Way, Wilmington, Kent DA2 7ER
Once we have received the item(s) they will be examined and a full return will be made (assuming items are returned undamaged and unused).
When returning items we advise you to use a recorded delivery service as 'proof of shipping' is not proof of receipt.
Can all items be returned?
Yes, unless the item has been used
How and when will i be refunded?
Following receipt and examination of the item we aim to complete the process within 7 days although during seasonal periods this may take a little longer. You will refunded by the same means by which you paid us when you purchased the item.